AI Assistant + Logistics
Logistics teams spend hours daily on status update calls, carrier emails, and data entry. We deploy AI assistants that automate these communications -- so dispatchers focus on operations, not admin.
Specific use cases deployed for freight brokers, 3PLs, and distribution companies.
Instead of customers calling for updates, the AI sends proactive notifications at key milestones -- pickup confirmation, in-transit updates, ETA changes, and delivery confirmation.
An AI assistant on your website and email handles common questions -- tracking requests, rate inquiries, service area questions, and document requests -- 24/7 without dispatcher involvement.
When you need carrier quotes, the AI sends structured rate requests to your carrier network, collects responses, and presents options ranked by cost and transit time.
Once a carrier is selected, the AI generates and sends load confirmations, collects signed documents, and updates your TMS -- eliminating hours of manual data entry.
When delays, damages, or service failures occur, the AI detects the exception from your TMS data and immediately notifies affected customers with context and updated ETAs.
Book a 30-minute discovery call. We will map your communication workflows and demo how an AI assistant would handle them.
Book a Discovery Call